Mac os X Sourcetree: Unable to log in to bitbucket and Github but can with windows

1) Downloaded windows Sourtree on windows server. Successfully logged into bitbucket and git

2) Downloaded Max os X Sourcetree on mac: Bitbucket: Authentication Error GitHub: Bad credentials

3) Yes. I am entering the correct name and password.

2 answers

Hey Dwight,

There's various reasons this could be happening

  1. The auth details are stored in the keychain incorrectly. Delete them out of there.
  2. SourceTree's default usernames are setup wrong. Check SourceTree preferences and go to the 'network' tab. Delete any entries relating to your remote out of there.
  3. Whilst I hate to mention it, there are occasions where users are simply using the wrong username or password, so double check these.

Hope that helps

Was a keychain issue. Mac OS X is not a flavor of [L|U]nix I am used to.

Thanks for your help.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 23, 2018 in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

715 views 3 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you