Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When I pull, I get this window

1002.png

Even though I enter correct username and password, it keeps popping out. The pull doesn't complete, this is the error:

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin
fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password.
fatal: Authentication failed

I am able to pull through command line, but not through the sourcetree interface. Please help!

3 answers

1 accepted

4 votes
Answer accepted

The problem is that SourceTree's embedded Git client comes with git-credential-manager v1.12, which no longer works with Github since they disabled TLS 1.1 on their site.  You need to get git-credential-manager v1.14.  Easiest way to do that is to install a current copy of the Git client separately, and then switch SourceTree over to use that ("system git") instead of its embedded client.  Alternatively, you can update git-credential-manager in your embedded client by replacing its files with the newest version from Microsoft.

(This text here because this site doesn't allow me to post the same message in multiple threads, even when it's the answer to all of them.)

Thank you, it worked! 

I tried downloading git-credential-manager v1.14 first, but then I couldn't manage to make SourceTree use it. So I updated git-credential-manager in my embedded client. 

Thank you very much! it worked

Thanks for this solution. Caused some frustration until I found this article.

The folks at https://www.sourcetreeapp.com/ should replace their download package to include the newer git-credential-manager v1.14. It's more than 7 months after this question was posted and I ran into this just yesterday.

Like # people like this

Hi, I am having the very same problem, only that I already had Credential thingy v.14, tried updating to v.18, problem persists.

Then I updated GIT.

Problem persists.

Tried changing from embeded to system, problem persists.

Tried updating embeded one, it wont finish updating because problem persists, which also spawns a dozen more login windows.

Also tried reseting all passwords,

updating sourcetree

and even reinstalling sourcetree.

Also tried removing all saved passwords, and guess what?

 

Yes

 

Problem persists.

Like Rob Minson likes this

Thank you, it worked.

Hello! Could you try the following:

  • Remove the account via the options screen
  • Try pulling again
  • Insert your username + password

 

If that doesn't work, try adding the GitHub account with OAuth:

  • Options > Accounts
  • Add a new account, but set "Authentication" to "OAuth"
  • Login, switch back to Sourcetree
  • Try pulling again

Thanks for the suggestion. I tried that, it didn't help, still have this login window popping up when I'm trying to pull

This started happening to me.

It's infuriating how brittle auth is in SourceTree- to the point where for every person I teach git to I _tell them_ auth is hacky and we should set aside a few minutes to play with OAuth/Basic to get it to work. Still problems pop up once every month or so.

There are also GUI issues that go unresolved for years.

 

Oh well, guess it's finally time to try GitKraken!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,202 views 19 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you