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I am having trouble installing Sourcetree. After logging in Bitbucket successfully, I got an error m

Chuanbing_Lu June 4, 2019

1 answer

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2019

Hi Chuanbing,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree.  However this is not just you that is having this problem.  There is currently an outage in regards to Bitbucket Cloud's OAuth tokens are not working correctly.  This is the cause of the inability to login here.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9

Once this is resolved I would expect that you should then be able to use Sourcetree without this error.

Sorry again for the inconvenience here.

Cheers,

Andy

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