Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to delete account from sourcestree?

I have been fighting with sourcetree for hours. The first problem started when I try to clone a project from bitbucket to sourcetree it said invalid path. (invalid password or username) Even when I checked that my account was right. I unistalled and deleted sourcetree completete. After a while sourcetree started to crash right after I launched it. The window appeared for 2 seconds and then crash! It has been like that for hours. I have uninstall source idk how many times but keep happening. I even deleted my account and made a new one. The thing is everytime that I launch sourcetree I can see that my old account is still log in. 

My question is how do I delete my account so it does not appear everytime that I launch sourcetree. I think that might be the cause of crashing. Please I need help! 

2 answers

I had faced the same issue, so here is what I did to solve this problem, I remove the credentials related to bitbucket in credential manager, after that, I removed two files named "SourceTree" and "SourceTree.exe_Url_sx4lyn4rwb3vj4fkz3sx2bdw22cdh10j" under C:\Users\<username>\AppData\Roaming\Atlassian, and you can set up the sourcetree again like how you did during the first time you install sourcetree, ignore my broken english

I had to do the above and also remove similar files from C:\Users\%USERPROFILE%\AppData\Local\Atlassian

Any update on this? I think this is the same thing happening to me. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,738 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you