Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cant add an account to sourcetree

Hey all, im new to source tree and have tried to follow these two videos for setting up Sourcetree with UE4


I downloaded the latest version only to find out there was no option to sync up with my atlassian account, so I ended up downloading an older version 2.6.10


Now, whenever I try it says:

Authentication failed

failed to check log in for user

resources removed

1 answer

0 votes
Ana Retamal Atlassian Team Oct 03, 2019

Hi Max, welcome to the Community!

I understand that you're having difficulties getting started with Sourcetree. What do you mean when you say there's no option to sync up with your Atlassian account? The registration with the Atlassian account is one of the first steps as this is needed for the complete installation of Sourcetree. Can you try with the newest version again and send us a screenshot of what happens?

Best regards,


I managed to fix it by syncing it with a bitbucket account, since altassian account isnt an option anymore, only bitbucket and bitbucket server.


However I am not presented with another issue. I can not push my commit and cant find out why. under most videos people usually have a master check box to select, while mine is empty... Pushing it does absolutely nothingScreenshot (98).png

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,036 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you