Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot update source tree

mac is 10.15.2 and source tree is 2.7.6. I read other version is available for my mac version. But when I click "check for update" it results "An error occurred in retrieving update information. Please try again later." whenever I try.

Question: how can I update source tree to latest version that is available to my mac OS?


And the reason why I want to update is I cannot "pull" from my bitbucket repository;

1. If I try to use App password ( I'm using google account to log in bitbucket)

We couldn't connect to Bitbucket with your (jihyuns1217) credentials. Check your username and try the password again.

2. When I use OAuth and connect account

Invalid redirect_uri

This integration is misconfigured. Contact the vendor for assistance. 

is appears after login.

- But anyway after 2 my username appears in the account setting, but when pull from repository 

remote: Invalid username or password

fatal: Authentication failed for 'https://~~

error appears

3. When I try with ssh key Permission denied (publickey).

fatal: Could not read from remote repository.

appears. Even though I registered the ssh key and it's the one and only key I'm using. And I successfully used source tree with this key last year.

I cannot understand why these errors occur. 

1 answer

I fixed the problem that I couldn't pull from my repository.

Before, I set only write and admin credentials of pull request and repositories to app password. 

And after seeing "Your credentials lack one or more.." error on Xcode, I checked all checkboxes except delete and change pipelines. With that credentials, the problem got fixed!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,837 views 4 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you