Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can't login to Sourcetree

Eric Stimpson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 4, 2019

This is the error I'm getting. 

"Confirm access to your account

Invalid redirect_uri

This integration is misconfigured. Contact the vendor for assistance."

We tried restarting computers.  We tried lots of things but we can't login.. 

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2019

Hi Eric,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. However this is not just you that is having this problem. There is currently an outage in regards to Bitbucket Cloud's OAuth tokens are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9

I would recommend subscribing or watching that incident for update.  Once this incident is resolved I would expect that you should then be able to use Sourcetree without this error.

Sorry again for the inconvenience here.

Cheers,

Andy

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events