Can not launch Sourcetree

[wqybb]

ERROR [2022-11-15 17:44:14,345] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist
ERROR [2022-11-15 17:44:16,250] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()

[Mukesh Kumar]

Please update to the latest Sourcetree version (3.4.11), It fixes the above issue.

[Mukesh Kumar]

Hi @wqybb 

The issue has been already identified and fixed and will be available in the next coming release soon.

[Mukesh Kumar]

Hi @wqybb 

Please close the Sourcetree app (if running).
Check the task manager, if Sourcetree exe is running, close that also.

I would recommend you to uninstall and then reinstall Sourcetree.

1. Uninstall Sourcetree using the Windows Uninstall program.
2. Delete the folders/files below before proceeding to the next step:
   Navigate to C:\Users\<UserName>\AppData\Local and delete all Sourcetree folders and files (if any)
   Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all Sourcetree folders and files (if any)
   Navigate to C:\Users\<UserName>\AppData\Roaming\Atlassian and delete all Sourcetree folders and files (if any)
   Navigate to C:\Users\<UserName>\AppData\Local\SourceTree-Settings and delete all Sourcetree folders and files (if any)
3. Download Sourcetree for Windows and install it.

[wqybb]

@Mukesh Kumar Thanks for your help. I reply by answer.

[wqybb]

log

---

(here are duplicated errors: Repository: [] does not exist)

ERROR [2022-11-16 10:37:39,479] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist
ERROR [2022-11-16 10:37:42,069] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()
ERROR [2022-11-16 10:37:42,248] [6] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2022-11-16 10:37:42,249] [6] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to invoke async action [System.Action] dispatcher is null

[wqybb]

Sourcetree version: 3.4.10

[wqybb]

Windows version: Windows 10 (19044.2251)

[wqybb]

Why new reply or answer override the existing reply :( ? 

[wqybb]

Actually this happened in an old version.

I uninstall the old one and install latest version, but can not get fixed. 

[Mukesh Kumar]

Hi @wqybb 

Could you please share the Windows version, Sourcetree version information and the log file which can be found at below path.
C:\Users\<UserName>\AppData\Local\Atlassian\Sourcetree\sourcetree.log

This information will help us analyze and resolve your issue quickly.

Please upload the log file to Google drive or One drive and share the link. 

Regards,

Mukesh

[Mukesh Kumar]

Hi @wqybb 

Could you please share the Windows version, Sourcetree version information and the log file which can be found at below path.
C:\Users\<UserName>\AppData\Local\Atlassian\Sourcetree\sourcetree.log

Regards,

Mukesh

[wqybb]

Oh... I reply several times, but it disappeared... Let me reply by answer.