Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Authentication issues


My team and I use SourceTree to merge our work, however, I have encountered a problem when I use the Fetch, Push, or Pull buttons.

It says that I have an authentication issue. 2021-01-12_10-10-55.pngMy IT team tried to help but failed. Do you have any suggestions? I'd appreciate all the help I could get since it is blocking my work at this point.

Looking forward to hearing from you.




1 answer

1 accepted

0 votes
Answer accepted

This just started happening to me today after I updated Sourcetree yesterday afternoon to the latest version.


Might have to dump and go back to an earlier version.  Even after I authenticate with the Captcha in my Bitbucket Server in the web browser it still won't authenticate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,472 views 19 19
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you