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After the user has logged in to the system. The system indicates an error.

Elber Maruyama
Elber Maruyama
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November 10, 2020

After a user has logged in to the platform (jira),

The system displays the following message:

Something went wrong
Our team has been notified. If the problem persists, contact Atlassian support
ERROR: YDFSS7

image.png

 

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Pamela Ward
Pamela Ward November 10, 2020

I cant even log in!!

 

cant log in.PNG

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Elber Maruyama
Elber Maruyama
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 11, 2020

I have solved my problem.
The account administrator checked that my user was created, but no service had been assigned to him.
After he indicated the use of Jira e Confluente, I was able to access it.

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