Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree 3.3.9 Starts, Crashes on Multi-Monitor Windows 10 Enterprise

- Tried uninstalling, clearing Users\<user>\AppData\Local\Attlasian and SourceTree directories, then re-installing.  Absolutely No Go.

 

These fixes above, from other posts, do not work at all.

 

I can use the command-line git to our Bitbucket server without issue.

 

Very Frustrated!

1 comment

Additional Info:

Sourcetree log:

ERROR [2020-10-08 15:12:03,635] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Insufficient authentication credentials
ERROR [2020-10-08 15:12:03,738] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [myusername]

Event Viewer App Log:

Faulting application name: SourceTree.exe, version: 3.3.9.3870, time stamp: 0x5ec58c28
Faulting module name: KERNELBASE.dll, version: 10.0.18362.1049, time stamp: 0x1b835a75
Exception code: 0xe0434352
Fault offset: 0x0000000000043b29
Faulting process id: 0x64f0
Faulting application start time: 0x01d69da6891c44b2
Faulting application path: C:\Users\gerry.hull\AppData\Local\SourceTree\app-3.3.9\SourceTree.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: bbe1ccbb-ea93-4736-9cff-ad08981dc963
Faulting package full name:

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

4,400 views 4 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you