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incoming mail issue come with anonymous

Nir1
Nir
I'm New Here
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January 5, 2015

hello i have 2 problem:

1.when user send new issue i'm get 2 mail,one from anonymous and one normal.

2.the issue is come in jibbrish

see attachment

Untitled.png

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Nir1
Nir
I'm New Here
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January 5, 2015

thank's i will try

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Pedro Cora
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 5, 2015

Hi Nir, Given that you are using JIRA Cloud, I'd recommend you to create a support case on https://support.atlassian.com so the Atlassian Support Team can assist you with this problem. :)

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