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incoming mail issue come with anonymous

hello i have 2 problem:

1.when user send new issue i'm get 2 mail,one from anonymous and one normal.

2.the issue is come in jibbrish

see attachment

Untitled.png

2 answers

0 votes
Pedro Cora Atlassian Team Jan 05, 2015

Hi Nir, Given that you are using JIRA Cloud, I'd recommend you to create a support case on https://support.atlassian.com so the Atlassian Support Team can assist you with this problem. :)

thank's i will try

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