It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA issues showing date Resolved when still in progress

Hi

I hope you can help. I am using JIRA OnDemand and am having a problem whereby the issue is in progress, but the date Resolved field is showing as being completed.

After investigating online the answers have been that the field is system generated when the issue has been completed, however it is autopopulating for all issues regardless of status.

Any ideas on why this is happenning and more importantly how to stop it.

I am trying to use the Gantt chart feature and this is causing me a big problem as it's showing all my tasks as Resolved.

Many thanks

1 answer

0 votes
Timothy Community Leader Jul 10, 2014

One thing to check is if the issues affected are Resolved with a value. Once the value is added, then you end up in the situation it

Hi Timothy

Thanks for replying. It looks as though your reply was truncated as your sentence stops mid-flow.

We are not populating the Resolved field as it defaults to "incomplete". If you have any possible solutions I would be really grateful to try any and all.

Many thanks

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

45 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you