Ignore e-mails on issue creation

Hi,

I'm working with Jira on-demand configured to create issues from incoming e-mails.

But, i'd like to ignore some e-mails by sender or subject.

Does Jira supports this feature?

Thanks!

1 answer

Hi Marcelo,

JIRA OnDemand doesn't support filters by subject at this moment. What you can do is configuring your mail handlers in a way that emails from people who are not JIRA users are ignored.

You can achieve this by:

1 - leaving the 'Create users' option unchecked

2 - leaving the 'Default Reporter' field blank

Cheers,

Jose

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 9 hours ago in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

149 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you