Ignore e-mails on issue creation

Hi,

I'm working with Jira on-demand configured to create issues from incoming e-mails.

But, i'd like to ignore some e-mails by sender or subject.

Does Jira supports this feature?

Thanks!

1 answer

Hi Marcelo,

JIRA OnDemand doesn't support filters by subject at this moment. What you can do is configuring your mail handlers in a way that emails from people who are not JIRA users are ignored.

You can achieve this by:

1 - leaving the 'Create users' option unchecked

2 - leaving the 'Default Reporter' field blank

Cheers,

Jose

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