How to prevent an issue key strikethrough when is marked as resolved?

Yaron Gur-Ari September 29, 2012

per the summary

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Nic Brough -Adaptavist-
Community Leader
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September 30, 2012

You don't.

The strikeout of resolved issues is common through Jira and Greenhopper. If you want to remove it, then you need to a) change code in several places and b) educate your users that you are removing information that many find useful

I think a better start might be to explain *why* you want to remove this function. I'm sure you have a good reason to think about doing it, but there's probably a far better answer than removing it.

gabe vid October 31, 2019

Is it possible to implement a special resolution status, let's called it "pending" which does not apply strikethrough ?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 11, 2019

No.  Either the resolution is null/empty (unresolved) or it has a value (resolved).

"pending" would not be clear as to whether it is resolved or not, so you should not use it for this.  "Not going to do this for a while" is fine, but it is a status, not the reason you are closing something.  Move it into the workflow.

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