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How to prevent an issue key strikethrough when is marked as resolved?

per the summary

1 answer

0 votes

You don't.

The strikeout of resolved issues is common through Jira and Greenhopper. If you want to remove it, then you need to a) change code in several places and b) educate your users that you are removing information that many find useful

I think a better start might be to explain *why* you want to remove this function. I'm sure you have a good reason to think about doing it, but there's probably a far better answer than removing it.

Is it possible to implement a special resolution status, let's called it "pending" which does not apply strikethrough ?

No.  Either the resolution is null/empty (unresolved) or it has a value (resolved).

"pending" would not be clear as to whether it is resolved or not, so you should not use it for this.  "Not going to do this for a while" is fine, but it is a status, not the reason you are closing something.  Move it into the workflow.

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