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unable to upvote an answer

I am unable to upvote an answer in our questions. When I click useful and clear or accept answer the icon changes but nothing happens.

What can be the reason?

1 answer

0 votes
Giuliano C_ Atlassian Team May 20, 2015

Hurol, 

 

Depending on the case, it could be related to an issue in the instance or some configuration not being applied. So, to get a background of that, do you record when you started to face this issue? For example, after having the add-on upgraded. 

 

Also, can you check if the atlassian-confluence.log <Confluence Home/logs directory> display anything related to the questions symptoms?

 

Hope it helps you to start troubleshooting! 

 

Cheers, 

Giuliano Tenedini

Confluence/Crowd support

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