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Only Edit Entire Page is working

Hi,

We have a problem after upgrading Confluence to 5.9.10.

Some people can't edit sections, but "Edit Entire Page" is working.

“Preview” doesn't save changes.

Are you aware about this issue?

Thanks!

1 answer

0 votes

Are you using an add-on to provide section editing?  Or do you mean you can't edit the data within any sections?

No additional add-ons for editing we use.

No, some users in some sections, but at the same time they could edit and save changes using "Edit Entire Page".

So where is the "edit entire page" coming from?  That's not a standard Confluence button.

THIS PAGE - Edit Entire Page

Where there are Copy, Move, Remove as well.

edit entire page.jpg

Ok, that's not a standard Confluence layout, it's a theme.  You'll need to tell us which theming add-on you are using here, and which theme it is (It might also be a simple standalone theme, but my instinct is that it's one of the big theming add-ons - Refined, Brikit or Themebuilder)

perhaps from zen foundation addon, we have it installed

but the main question is why the standard Edit doesn't work

The "standard" edit is Confluence's "edit entire page" which the theme links to.  What you've said is broken is the theme's "section edit" function.  I'd try reading the log to see if there are theme related errors in there when people try to edit a section, but I'm afraid this probably needs to go to the vendor for debugging.

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