Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

No images displayed for anonymous users in questions asked in a space




We have the following issue:

When asking a question in a space with an attached image to the question.

- If the user is logged in, the text and the image of the question are visible

- if the user is logged out, only the text is visible . the image is not visible "Unknown Attachment".


Strangely, when asking a question not in a space with an attached image to the question. It works OK in both cases (user logged in, or not)


Note that indeed the permissions to view Questions in Confluence are given to anonymous users.


This is a blocking issue, we don't have any workaround.

Thanks for your help


1 answer

1 accepted

0 votes
Answer accepted
Shannon S Atlassian Team Mar 20, 2018

Hello Benoit,

I believe this may be related to the following bug: 

I'm working on testing a workaround, so could you please confirm your Confluence and Confluence Questions versions?

Thank you!

Hello Shannon,

yes, this seems exactly related to the bug you mention.


Here are the versions installed on our server :

Confluence v6.2.1

Confluence Questions v2.5.5


thanks !


Shannon S Atlassian Team Mar 22, 2018


I tested this even in the newest version 6.7.1 and it doesn't appear there's a workaround besides the one that you discovered by asking a question outside of a space.

I would recommend voting on the bug that I sent above since this helps keep track of the number of users who have run into the issue. Please also comment there with your findings.

Thank you for your understanding.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

205 views 1 6
Read article

Atlassian Community Events