I can not see the list of users to add when I type @ in my Confluence Page

Anil Eapen Pallithekethil November 10, 2021

I can not see the list of users to add when I type @ in my Confluence Page

I am seeing the below:

Capture1.GIF

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Grigory Salnikov
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November 10, 2021

Hi @Anil Eapen Pallithekethil 

Try to log off and log on again, it may help.

Anil Eapen Pallithekethil November 10, 2021

Hi @Grigory Salnikov ,

unfortunately that still doesn't work

Grigory Salnikov
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November 10, 2021

That is unfortunate. 

The only thing I can add that it happened already:

https://jira.atlassian.com/browse/CONFCLOUD-57588
https://jira.atlassian.com/browse/CONFCLOUD-67132

I suggest you address the support with this issue.

Anil Eapen Pallithekethil November 10, 2021

@Grigory Salnikov  how do I raise a support ticket? Could you help me with an URL or a contact number please?

Grigory Salnikov
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November 10, 2021

Sure, you can start here:

https://support.atlassian.com/contact/

Anil Eapen Pallithekethil November 10, 2021

@Grigory Salnikov  Thanks for the link. For some reason I can not see the Submit button to submit a support request. See attached. Do you know what could be reason?Capture2.GIF

Grigory Salnikov
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November 10, 2021

Yes, I see.

This means that you are not a site admin for this project. Can you contact them and ask to create a request on your behalf?

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