Confluence is very slow

Hi,

These days confluence is very slow and not responding. when we check the log we could find the below errors. please advise what could be the cause for these errors.

1.Servlet.service() for servlet action threw exception java.lang.IllegalStateException

2.Java.sql.SQLException: I/O Error: Connection reset

3.A PooledConnection that has already signalled a Connection error is still in use!

4.java.net.SocketException: Connection reset

5.ERROR [scheduler_Worker1] [officeconnector.index.excel.ExcelXMLTextExtractor] endDocument expected [ 419 ] entries but read [ 423 ]

6.java.io.IOException: Stream 2 attempting to read when no request has been sent

7.java.sql.SQLException: Invalid state, the Connection object is closed.

8.net.sf.hibernate.exception.JDBCConnectionException: Cannot open connection

1 answer

Hi Sudhakar,

Looks like you're having network issues on your Confluence server and/or your database server. Take a look at that with your network team.

Best regards,

Felipe Alencastro

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published 5 hours ago in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

26 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot