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How to check which alert in solarwinds creating tcket in Opsgenie

Ajit Sahoo
Ajit Sahoo
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January 8, 2024

How can i find which alert in solarwinds  is sending alert to opegenie? We are suspecting there might be duplicate alert configuration in solarwinds for same requirement. 

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John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2024

Hi @Ajit Sahoo ,

You can search the Opsgenie's debug logs for the alert ID or other fields that are coming from Solarwinds to match the Opsgenie alerts to solar winds alerts. Here are some short articles on the debug logs that may be helpful:

https://community.atlassian.com/t5/Opsgenie-articles/How-to-solve-Opsgenie-issues-using-the-debug-logs/ba-p/2433250

https://community.atlassian.com/t5/Opsgenie-articles/Useful-Opsgenie-debug-log-queries/ba-p/2444507

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Opsgenie
Opsgenie
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