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Brad, Phil, and Kent just gave a talk, Delivering value, not technology: Reframing how IT delivers impact, at Team 2021.
This talk was all about how to deliver value to internal and external customers in a world of business transformation consumed by technology-first mindsets. Listeners learned that value chains, in particular, offer a useful framework for shifting your team’s focus from tech specifications to business and customer outcomes. In this session, attendees also discovered real-world examples of how to use value chains in the planning process and throughout the product lifecycle.
Brad, Phil, and Kent will be hanging out on Community until next Tuesday, May 4th, to answer all the questions you have for them about this talk! And if you don't have any questions, feel free to drop your biggest takeaway from their session in the comments below.