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Agility Board crashses when new issue is created

Runik Mehrotra June 12, 2018

When a new issue is created, the agility board crashes and has to refresh.

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Mitchell Davison [EY] June 12, 2018

Hi Runik,

Can you provide any more details about what exactly happens, e.g. error message, does the page hang, etc.

Additionally, are you using Cloud or an On site instance of Jira?

Runik Mehrotra June 12, 2018

Screen Shot 2018-06-13 at 2.25.05 AM.pngSure. We are using JIRA cloud. The board currently is grouped by assignee. If I add an issue to a different user, I get the above message. If I refresh the page, the issue exists and can be moved normally. I'm getting the same message as if I create an issue assigned to me and move it to someone else.

Mitchell Davison [EY] June 12, 2018

You mentioned assigning it to a different user. Does this happen when you assign it to yourself?

Runik Mehrotra June 12, 2018

If I assign it to myself, the issue is created with no error. However, if another user assigns the task to himself, the error appears.

Mitchell Davison [EY] June 12, 2018

Can you share the JQL query you’re using to define the Board/Quick Filters?

Runik Mehrotra June 12, 2018

I'm not sure the new Agility board allows me to see the JQL query that Atlassian creates. I haven't created any quick filters

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