Threshold based trigger stop working after minor tweaks even after rollback previous configuration

[Faizan Iftikhar]

Dear Members,

Hope you doing good.

Trigger was working fine before but after minor tweaks it stop working even after revert with previous configurations not working, here is some details:

- Sending email every time when condition meets but now not working and giving error mentioned below

- Create new trigger but issue persist

- Changed setting from seconds to hours but rule is not executing 

Thanks in Advance!!

[Faizan Iftikhar]

@Liron @Emily Dang 

Good Day!!

Hope you have something to add to fix it, thanks

[Charlie Gavey]

Hi @Faizan Iftikhar,

Thanks for your feedback! We may need to look at this issue more closely. It’s best if you raise this problem through the support portal at https://getsupport.atlassian.com/ and we can take a closer look.

Cheers,
Charlie

[Faizan Iftikhar]

Thanks @Charlie Gavey  have created a ticket way back but it ended with no resolution JST-699310

" 

 I'm afraid it's not possible to create a rule to send a notification when all hours logged in the project reaches a certain threshold.

"

however, it works fine and suddenly stop but fail to understand why?

Can you please have a look, that would be great. 

Thanks in Advance