You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
We are planning to implement Datacenter approach for Jira ServiceDesk and thinking about infra & architecture for it considering we already have a JIRA Software Data center running in house.
Above decision needs to take into consideration performance of JIRA. We have existing users of JIRA software who complains app is slow. Our current IT ticket creation rate is 1000 tickets per day, so in 3 yrs it can reach 1 million records. What do you suggest?
I would much rather investigate why 1000 tickets per day are being created. How many employees/ projects/custom field do you have? What are you doing with jira (other than opening tickets).
As a rule of thumb, poor database management ,lack of resourcess, he number of custom fields && statuses will effect the performance much more than the number of tickets created daily.
btw.
My vote is for option 3.
thank you Danyal - we are currently in process of evaluating JIRA SD, we have not started customizations yet.
regards
jyoti
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond. A long time favorite, Team Cale...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.