Experienced Technical Senior Consultant Introducing

[Oday Rafeh]

Hello everyone,

My name is Oday Rafeh and I'm excited to be joining the New to Jira Service Management group! While I'm new to this group, I'm not new to Jira Service Management. I have been working with the Jira Service Management desk for several years now as a technical senior consultant.

In my role, I have helped clients from a variety of industries to set up and optimize their service management workflows using Jira. am hoping to gain some new insights and tips from this group.

I'm looking forward to connecting with other experienced Jira Service Management users in the group and sharing my own experiences as well. Thanks for having me!

[Le Ann Langston]

Welcome to the group Oday!  Excited to work with you with your experience it sounds like your viewpoint will be invaluable.