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Open children display articles in same window from customer portal Edited


I've discovered that clicking child pages (using children display macro) opens them in new browser tabs instead of the same window. I'd like it to not open new tabs, as I believe that is an annoying user experience for a customer who is going through the articles in the list (of child pages) one by one, or hopping between them. They'll end up opening a new browser tab each time. It seems the target new window is default, but I'm hoping that is customizable. Does anyone know how to change it?

Reminder: the issue is not for Confluence (where it opens properly in the same tab) but the way the pages/articles open from the customer portal (service desk). 


1 answer

Hello @Laura Sands if you are in cloud I would say that's not possible, if you are in server there might be a magical place on the server end (not the UI) that you might tweak to change that, nevertheless these type of changes in the server files end causing problems with upgrades and I would not recommend to do.

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