token not available for Gantt Cloud extension


I can't create a token from JIRA OnDemand instance.

It asks for my Atlassian account login, and then redirect to an error page :

Please help, regards.



3 answers

Only the add-on's vendors can create tokens. Why would you want to do this?

Hi Adrian,


I’d like to use this extension : in the administration page, it requests a token (jeton d’accès, in French)...



Is there another way to have it working ?


Regards, Olivier.

Looks like you already have it installed! Simply go to "Projects" top menu and then select "Gantt Charts" option. If you don't see that option then either there is a problem with your JIRA permissions ("view projects" or similar), or something went wrong during installation. If so, you could also try to reinstall the plugin.

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