renew Bonfire License not startet

Hello

we purchased Bonfire plug in for Jira for 100 users. Recently we upgraded our license (InvoiceNumber AT-832902) jira but does not assume the renewal.

I bought the same account a private license.

the Support Entittlement Number is SEN-2268707 and is Licensed to Regis24 GmbH.


many thanks for the help,

J. Hieltscher

1 answer

1 accepted

This widget could not be displayed.
Marian Finch Atlassian Team May 12, 2013

In order to reflect the renewal of your Bonfire for JIRA 100 Users Commercial License you will need to cut and paste in the new license key from the registered license or billing contacts my.atlassian.com account. It appears you are listed as the main billing contact so you would be able to retrieve the license key from my.atlassian.com. To update the license key for Bonfire follow the below steps (instructions are for a newer version of JIRA):

Select Administration > Plugins > Manage Add-ons > Locate under User-installed Plugins Atlassian Bonfire > Select the pencil located next to License Key (see image below) > cut and paste in the license key from your my.atlassian.com account for your Bonfire for JIRA 100 Users Commercial License

Please feel free to email sales@atlassian.com and ask for Marian if you need anything else :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

492 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you