Uncaught TypeError: Cannot read property 'undelegateEvents' of undefined

[David Peall]

Hi 

I'm constantly getting this error and the interface is grey'ed out and have to reload, I've had to disable the checklist plugin for now.

Uncaught TypeError: Cannot read property 'undelegateEvents' of undefined

[IUGO]

we are getting the same issue. please fix ASAP. 

[Yves Riel [Okapya]]

Hi David,

Is it possible to have the entire message?

Thanks,

Yves

[David Peall]

image2016-8-5 9:11:42.png

Complete Text:

batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&ja…:3933 Uncaught TypeError: Cannot read property 'undelegateEvents' of undefinedj @ batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&ja…:3933(anonymous function) @ batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&ja…:3933dispatch @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:82h @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:74trigger @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:79(anonymous function) @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:95each @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:32each @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:25trigger @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:95exports.trigger @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:571onRender @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:30c.triggerMethod @ com.atlassian.plugin.jslibs:marionette-1.4.1-factory.js:11render @ com.atlassian.plugin.jslibs:marionette-1.4.1-factory.js:27render @ com.atlassian.plugin.jslibs:marionette-1.4.1-factory.js:39update @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:30x @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:7trigger @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:5update @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:12_updateModel @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:84_updateModel @ com.atlassian.jira.jira-issue-nav-components:issueeditor.js?locale=en-ZA:3_onIssueLoaded @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:84_onIssueLoaded @ com.atlassian.jira.jira-issue-nav-components:issueeditor.js?locale=en-ZA:3x @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:7trigger @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:5_onLoadingDone @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:48j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:jqueryutils.js:6j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39fire @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:63setPending.q.error @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:63(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:63j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39fire @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:jqueryutils.js:9j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:41j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39d @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:164b @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:176

[Yves Riel [Okapya]]

Hi David,

I believe that I might have fixed the issue. Can you contact me at the email address listed on our Company profile? I will send you a temporary fix until an official release come along later this fall. By the way, are you using by any chance Testrail? This add-on seemed to have caused the problem to appear in one of my other customer.

Thanks,

Yves