Uncaught TypeError: Cannot read property 'undelegateEvents' of undefined

Hi 

I'm constantly getting this error and the interface is grey'ed out and have to reload, I've had to disable the checklist plugin for now.

Uncaught TypeError: Cannot read property 'undelegateEvents' of undefined

 

2 answers

Hi David,

Is it possible to have the entire message?

Thanks,

Yves

 

image2016-8-5 9:11:42.png

 

Complete Text:

batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&ja…:3933 Uncaught TypeError: Cannot read property 'undelegateEvents' of undefinedj @ batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&ja…:3933(anonymous function) @ batch.js?agile_global_admin_condition=true&is-server-instance=true&is-system-admin=true&jag=true&ja…:3933dispatch @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:82h @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:74trigger @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:79(anonymous function) @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:95each @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:32each @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:25trigger @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:95exports.trigger @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:571onRender @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:30c.triggerMethod @ com.atlassian.plugin.jslibs:marionette-1.4.1-factory.js:11render @ com.atlassian.plugin.jslibs:marionette-1.4.1-factory.js:27render @ com.atlassian.plugin.jslibs:marionette-1.4.1-factory.js:39update @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:30x @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:7trigger @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:5update @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:12_updateModel @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:84_updateModel @ com.atlassian.jira.jira-issue-nav-components:issueeditor.js?locale=en-ZA:3_onIssueLoaded @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:84_onIssueLoaded @ com.atlassian.jira.jira-issue-nav-components:issueeditor.js?locale=en-ZA:3x @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:7trigger @ com.atlassian.plugin.jslibs:backbone-1.0.0-factory.js:5_onLoadingDone @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:48j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:jqueryutils.js:6j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39fire @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:63setPending.q.error @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:63(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:issueviewer.js?locale=en-ZA:63j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39fire @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ com.atlassian.jira.jira-issue-nav-components:jqueryutils.js:9j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39(anonymous function) @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:41j @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:38fireWith @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:39d @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:164b @ batch.js?atlassian.aui.raphael.disabled=true&locale=en-ZA:176

Hi David,

I believe that I might have fixed the issue. Can you contact me at the email address listed on our Company profile? I will send you a temporary fix until an official release come along later this fall. By the way, are you using by any chance Testrail? This add-on seemed to have caused the problem to appear in one of my other customer.

Thanks,

Yves

we are getting the same issue. please fix ASAP. 

 

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