We're testing out your app in our JSD instance and we're inquiring wether or not there's an ability to send the CSAT randomly to avoid survey fatigue. I see that the trigger events work off our JIRA Workflows, any tips to make this survey send out on every other completed request?
Thank you for your time!
Hi @Kevin Abercrombie,
Thank you for considering our plugin. Would you mind clarifying what other completed requests that can trigger the survey email?
Regarding sending CSAT randomly, does it mean that you want to send the CSAT survey emails to only a subset of reporters (not all of them) randomly?
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs