Jenkins error 503 service temporarily unavailable

[Quin Kan]

Hello,

I am new to Jenkins, and we have the following error when trying to access Jenkins.  My colleagues too received this error.  We tried both IE and Firefox, and both browsers returned the same error.

"
Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Apache/2.2.15 (Red Hat) Server at server_address Port 443
"

I do not have access to the server that houses it, and I am trying to get acccess to it to see if there is any Jenkins log.

What do you think the problem may be?

Thank you.

Q

[Nic Brough -Adaptavist-]

That sounds like the Jenkins server is not running, or is failing.  Have a look at the logs for the Jenkins service.