Error in while uploading testcases in Zephyr tool


Could you please check below error message and let me know what its meaning in my case.


Mon Nov 28 10:47:05 IST 2016 file:///C:/Users/gehlosum/Desktop/Zephyer Test data file/TestData.xlsx normalization success..!
Mon Nov 28 10:47:05 IST 2016 No enum constant com.thed.model.FieldTypeMetadata.JiraDataType.option-with-child
Mon Nov 28 10:47:05 IST 2016 TestData.xlsx imported failed..!






1 answer

Hi Sumit

Thanks for your interest in Zephyr.

It seems you have a field or a custom field which uses the JIRA data type as an option/dropdown or picker which is not supported in the importer.

Kindly unmap the entry in excel from the importer utility and try importing again

If you still have issues and need help we would suggest you to sign up to our support site "" and use the option "Submit a Case" to raise a ticket with us.

One of our support engineers would contact you and help in resolving the issue




Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

465 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you