Automation for Jira - When adding a new rule the logic defaults to AND how do i add IF ELSE logic?

[Anthony Martin]

When trying to create a new rule using a "user condition"

The logic only allows for AND statements, so all conditions must be true, but I need to be able to use IF, ELSE type statements in this automation. Will this work?

If not, what is the supported way of using this kind of logic structure?

Thanks

[Manny Delarosa]

Jira does not support nested if/then statements within a single branch of automation rules. For example, you cannot have a structure like this:

• Branch
  • If [Condition A]
    • [Action A]
  • Else If [Condition B]
    • [Action B]

To work around this limitation, you can create multiple branches, each with one condition that effectively functions as part of the "if/then" logic. The structure would look like this:

• Branch
  • If [Condition A]
    • [Action A]
• Branch
  • If [Condition B] (which is the 'else' part of the first condition)
    • [Action B]

This workaround achieves the same result as the unsupported nested structure. The only downside is that the automation rule may have to execute multiple passes, one for each branch, which could impact the automation rule performance depending on the complexity and number of conditions/actions.

Hope this helps!

[Moheeb Qupty]

Seem this still not available using "If-Else" block in Branch, which surprising why it's not implemented what the harm to have this normal if/else conditions!

Anyway, question to @andreas  what is the workaround that works in a lot of cases you mentioned earlier?

The following link doesn't work:

https://docs.automationforjira.com/components/conditions/conditions.html#if-else-block

[andreas]

Hi Anthony,

Sorry for the slow response on this.  We don't fully support this yet (see https://codebarrel.atlassian.net/browse/AUT-42), but there is a workaround that works in a lot of cases.  

EDIT: This is now available - see https://docs.automationforjira.com/components/conditions/conditions.html#if-else-block

Cheers,
  Andreas

[Trudy Claspill]

The If-Else block does not appear to be available within a branch. Disappointing.

[Luanna Gobbato]

@Trudy Claspill I was stuck with this too, but I did the if condition outside the branch stuff. In my case, it worked, I just changed my logic. 

[Cédric Cox]

Hi everybody, where are we with this feature? It is said it is implemented, but I can't see it.

[Diego Llarrull]

Any updates on this? 

[David Arturo Cruz Salinas]

2023 and we still can't use if/else inside a branch

Is atlassian still working on Jira?

[Sanjay Naidu]

Work Around for this issue using Web hooks

In my case, whenever Epic's Due Date was modified I had to recalculate the dates for all of its children and calculation logic varied based on the Summary of the Child Issue present. 

having if/else on Branching option to run the date calculation based on if, else would be best option, but since it is not there. I have used following approach.

Step 1 - Setup a trigger on the parent/epic that will call a web hook and pass the Issue Key to the service.

Step 2 - Setup an incoming web hook with setting ► "Issues provided by running the following JQL search" and now use the smart value to generate the JQL like below 

issuefunction in issuesInEpics("key={{webhookdata.key}}")

Now you can add IF/Else without a branch option and every issue from the JQL will iterate through it and control can be sent back to the calling service if required.

outgoing side

Incoming Side

[Nenad Micic]

Like what you did here!