Hi,
I connected my Outlook to JIRA CLOUD, but when selecting View Issues it doesn't recognize tickets in the email.
the message i am getting is:
"We couldn’t find links to Jira issues in this email.
Jira Cloud for Outlook highlights issue key-like strings (e.g. DEV-1, MYPROJ-42) as issue keys, and then makes requests via Jira Cloud API to fetch info about the possibly found issues in the email.
If Jira Cloud for Outlook highlights the issue key in an email but says "Sorry, we couldn't find links...":
If the problem persists, click "Report an issue" in the Menu of the app.
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