"TestRail for Jira Test Management" missing from the Marketplace

[Wayne Trollip]

We have previously installed "TestRail for Jira Test Management" for Jira Cloud. It is no longer showing in the Marketplace.  I'm trying to find out why it has been removed.  Are there problems with this app integration?  If there are I would like to know so I can remove it from my instance. 

[Helmut Schreiber]

Also no longer available for the DC, no comment from Atlassian or Gurock. So we have an unsupported application in production for which there is no statement from the vendor. This means that we have no information if this application has a security problem, and we do not know if this application will be supported in the next versions of JIRA.

What are we, supplicants here? I think we pay high licensing fees, so there should be some flow of information from Atlassian to its customers.

[Nataliia Sosnovshchenko]

I filed a request on TestRail support two months ago asking about missing application in Jira spp store. This is what they replied back then:

"Thanks for reaching out to us.
Our team is aware that the app is not currently visible on the marketplace. 
We are actively investigating and working with Atlassian to resolve the issue.

Regards..."

Apparently they have no plans of shedding the light on this issue.

[Robert Folbigg]

I'm equally puzzled, I have been setting up this integration for some time now for various clients. I have today tried to perform this and found the app missing...

Integration is still possible from the TestRail side however it is nice to complete the solution with the Jira App to nicely display the linked test cases...

Connect to Jira Cloud – TestRail Support Center

It would be great if someone from Atlassian could explain why it has been removed.

[Ram H]

Anyone tried https://www.opshub.com/testrail-integration/testrail-jira-integration/ from opshub?

[Ram H]

Are there any other App in the marketplace that integrate JIRA with TestRail?

[Ramakrishnan Hariharan]

We are facing same issue. Looks like TestRail app is removed due to some conflict between Atlassian and TestRail. What is the way forward? We installed it in Sandbox and tested but when we want to install it in Production JIRA cloud, the app is not available in marketplace. Any alternate way to install the App?

Regards,

Ramki

[Scott Van Wagenen]

you can do it manually. They have instructions on their site. Almost everything is stored on TR anyway so even a light piece of middleware can accomplish what you need.

[Ramakrishnan Hariharan]

Thanks @Scott Van Wagenen Can you share me the link for the instructions.

Regards,

Ramki

[Scott Van Wagenen]

https://support.testrail.com/hc/en-us/articles/7665899459988-Manually-configure-the-Jira-integration

[Scott Van Wagenen]

We use this app on our DC instance and would really not like to have to use a different tool

[Valerii Levytskyi]

I'm having the similar issue. I want to install this extension on a Jira instance, but can't find it in the marketplace. The link is dead https://marketplace.atlassian.com/apps/1213701/testrail-test-management-integration-for-jira/version-history?versionHistoryHosting=cloud