"Paid" Gliffy Update???

[Alan O'Keefe]

My Gliffy for JIRA is stating I need to purchase a new licence to upgrade, (from 3.8 to 3.9).

In the last month, I just paid to upgrade my Gliffy instance from 50 to 100, why do I need to pay again?

Can I please get clarification of this issue.

[Eric Chiang · Accepted solution]

Hi Alan,

The Gliffy JIRA Plugin is now a Marketplace Paid add-on, but Gliffy should work with your currently installed license.

We've migrated existing customer licenses to http://my.atlassian.com based on the buyer email.

If you don't see your license, please contact us at support@gliffy.com or sales@atlassian.com.

Thanks,

Eric

Product Lead, Plugins

[Eric Chiang]

Oh and for futher information, please read the following post:

http://support.gliffy.com/entries/22119670-Gliffy-and-Atlassian-Marketplace

[Alan O'Keefe]

Looks like this has been resolved by Atlassian

[Jonathan Simonoff]

I'd suggest posting here: http://support.gliffy.com/home .