It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

nFeed - Assign issue to a user stored in nFeed user field Edited

Florian B I'm New Here Apr 10, 2019

Hello everyone,

following scenario:

In my issue creating screen I have 5 nFeed custom fields (3 standard and 2 user fields). My datasource is a XML file accessed by URL.
The first nFeed custom field shows a single select list, the second does also, depending on the selection of the first. The third field shows a read-only description, depending on the selection of the second list - so far so good.

The last two nFeed fields are user fields. The XML file includes the (Jira-)username (column 2) and the full name (column 3 - just for your information). The user fields are populated depending on the selection of the second above named list. So the usernames were found in the XML (user field setting: key = 2) and displayed using the full name (user field setting: Template = {3}). Creating the issue works and both user fields are filled with the correct names - so far I'm happy and everything seems to do what I expect.

In the following transition of the workflow the issue has to be (auto-)assigned to on of the user stored in one of my nFeed user fields. I checked the nFeed post functions, but nothing seems to meet this request. Copying a key or a display to another field only works with the standard nFeed field, not with the user fields. So I have to take the "out of the box" post function "Assign from field" - and now my problem begins :)

Doing this I get an error message in the transition: "User from "XXX" custom field does not exist."

Also when I create an issue using only the usernames (and not displaying the full names) doesn't resolve this problem.

My question now is: How can I assign an issue in Jira to an user populated in a nFeed custom user field?

Thanks in advance and kind regards

Additional information: When I change my XML and fill it with usernames that definitively not exist, I get another error message when I try to create an issue (Username XXX not found.

With correct and existing usernames I am able to create the issue at least. So during this creation nFeed seems to find those usernames, my problem just begins when I want to change the assignee.

1 answer

0 votes

Hi Community,

FYI, this ticket has been handled directly in our support platform:

Feel free to contact us for any request. ;)

Kind regards,

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

Webinar alert! An IT Admin's Guide to Securing Collaboration at Scale

Hello, Atlassian Community! My name is Dave Meyer and I'm a Principal Product Manager at Atlassian. I wanted to give this community a heads up about an upcoming Webinar that might be of interest...

155 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you