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i AM IN THE GROUP FOR CREATE PROJECTS FROM TEMPALTE BUT DO NOT SEE THE OPTION UNDER PROJECT MENU

jim blizzard Apr 08, 2013

i ONLY GET

--PROJECTS

--PROJECT CATEGORIES

4 answers

1 accepted

1 vote
Answer accepted
Daniel Wester Community Leader Apr 10, 2013

Jim,

Are you looking at the non-administration view of JIRA? The "Create project from templates" will appear under Projects for non-admin views:

If it's not working for you - can you email us at sales at wittified.com and we can dig into it more with you.

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1 vote
Nic Brough [Adaptavist] Community Leader Apr 08, 2013

1. Please don't shout

2. Could you explain your setup here? It sounds like the group might not be set up in the addon, or you really aren't in the group. Check your profile and the addon settings carefully.

jim blizzard Apr 08, 2013

Sorry- didn't notice that my capslock was on--apologies :-)

I will check settings once more and update you on detials if still an issue.

jim blizzard Apr 08, 2013

I have the lastest version of Jira()

I have the project creator set up for jira-administrators and jira-users on which I am a member of both.

Nic Brough [Adaptavist] Community Leader Apr 08, 2013

Hmm, then it might be worth

1. Reading your log file for errors

2. Contacting the plugin authors - I've only tried it once and had the same problem, but quickly realised that I wasn't in the right groups. It sounds like you've got a bug in yours

0 votes
Andrei [errno] Apr 08, 2013

caps lock = broken?

0 votes

Nic, that is the most common reason someone might not see the Create Project from Template link. Thanks for helping spread the word! As Daniel noted, right now, if you are in the Administration section you will only see links for plugin configuration. We only have the "Create Project from Template" link _outside_ the admin area.

So, my question to users is, would it be useful to have a link in the admin area as well so you don't have to click out? If so, we'll add that to our next release.

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