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Zendesk - JIRA Sync

Is there a way to sync the Zendesk External ID to a field in JIRA?

2 answers

OpsHub Integration Manager (OIM) supports the bidirectional integration between Jira and Zendesk out of the box. The ‘Ticket’ in Zendesk can be synchronized with fields (System/Custom) in Jira.

For more information regarding your use case, contact  sales@opshub.com

0 votes
Dario B Atlassian Team Mar 11, 2021

Hello @Tebi Costamagna ,

Without knowing how you implemented the integration there is not much we can say. Can you kindly provide more details?

However, in case you are using the Zendesk for Jira free app, you may want to refer to the vendor documentation pages below:

 

Cheers,
Dario

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