Xray Test steps wiped out

[Garden16_]

I am having an issue where in the Xray steps got diapered when the xray status was changed. There is no automation rules set up or there is no external process involved.  Is there is any way to retrieve back the wiped-out steps of the Xray Test.

[Stephen Wright _Elabor8_]

Hi @Garden16_ 

I don't know of a process that removes steps based on the status.

I would recommend contacting the vendor's support team directly for assistance with this; you can see their contact details on the right-hand side of their Marketplace listing's support tab - https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud

Ste