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When i User Tempo Planner for JIRA cloud, start /end date time for tempo fileds not displayed jira

Tasneem Abdelhamid
Tasneem Abdelhamid Aug 10, 2020

I need to add start and end date  and planned time for JIRA, to display automatic in  Tempo,

and i tried to search on same fields which they are not sycned. 

 

What can i do ?

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Tempo Support
Tempo Support
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Aug 11, 2020

Hi Tasneem,

To set a start and end time with Tempo Planner you will need to first enable the setting "Use start and end times when planning time" under Tempo settings > Planning.

Should you have any more questions,  please open a support ticket with our team and we will be happy to assist you with this. https://www.tempo.io/

Best Regards,

Tempo Support

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Markus Ernst
Markus Ernst Sep 29, 2022

Hi Tempo Support,

I activated the option but still the start and end date is not visible in Jira Work Management. What can I do?

Thanks!

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Oct 14, 2022

Hi Markus

Can you please open up a ticket with our team so we can take a look at why the settings don't work in your instance? https://www.tempo.io/

Best regards,
Tempo Support.

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