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Webex App bot Integration with Jira Server error


we have successfull connected the Webex App Jira bot with our Webex org. Every thing works fine. I can add/remeove/change notifications as long as the Webex App user is configured in Jira Server with administrative rights.

As a normal user i can link the Jira bot to my Jira account to give access rights to my issues. But if i want to configure a notification for the bot, i get the error message "Warning: The service encountered interruptions. Please check your inputs."

I can imagine that this could be a problem with access rights in Jira or similar. Do you know if i need to cosider any special access rights in Jira server for the users who wants to use a webex bot?


many thanks



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