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Unable to set the value of a custom field in Clone+ for Jira

Unable to set the value of a custom field in Clone+ for Jira, below is my property.

# This field is a Single select field

# Setting fields from property values
1.plus.set.customfield_20301 = QA

 

Above property is not working as I click on custom Clone+ profile, the customfield value is not auto set

1 answer

Hi @Kiranped ,

We are from the Bobswift support team and we have created a support request https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-5361 in our portal. Please access the Support request and once you signup, please let us know your username so that we can add yourself as the reporter of the support request.

To set the value to the custom field using Clone plus for Jira, please add the configuration as given below in your Clone plus properties file.

 

1.plus.ignoreFields = customfield_10503
1.plus.set.customfield_10503 = QA

 

Please add the above and if you are facing any more issues, please add the comment to the above-referred support request and we will be happy to assist you further.

Thanks,

Reshma

@Reshma Begum _Appfire_ ,

Thanks for the quick response, My requirement is to set the default value for Clone+ custom profile. if required, the user should be able to modify the field value.

With below property, Field is not showing on Clone+ screen

1.plus.ignoreFields = customfield_10503

Hi @Kiranped ,

Thanks for your response!

For settings any custom field, it is recommended to include them with the ignoreFields, for them to behave as expected during Clone operations. This is required for setting the custom fields. 

As of now, setting without including in ignoreFields list isn't supported in the app, this has been added to our roadmap. We will review the feasibility and confirm the release plans. We have an existing improvement request https://bobswift.atlassian.net/browse/JCPP-587 with our development team

Please feel free to vote and add yourself as a watcher to the ticket so that you can get all future updates.

If you have any questions, please let us know.

 

Thanks,

Reshma

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