Tempo in Jira has not worked for two weeks. Is there any solution to fix it ?

[Melori Mokri]

for two weeks we have recieved this message :

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.

ERROR: 1SVRT7B

[Susanne Götz _Tempo_]

Hi @Melori Mokri , 

Can you please create a ticket for this in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this. 

Can you please check if all users in your system are affected and if you can reproduce this when using a different browser? 

Best regards, 
Susanne Götz
Tempo team 

[K Ericsson]

still a problem