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Tempo in Jira has not worked for two weeks. Is there any solution to fix it ?

for two weeks we have recieved this message :

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.
ERROR: 1SVRT7B

1 answer

Hi @Melori Mokri , 

Can you please create a ticket for this in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this. 

Can you please check if all users in your system are affected and if you can reproduce this when using a different browser? 

Best regards, 
Susanne Götz
Tempo team 

still a problem

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