Tempo error when opening

Manuel Mastrofini
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May 3, 2022

Hello, suddenly Tempo stopped working correctly. When any user clicks on the menu item, the page loads for a couple of seconds and then gives this error:


Something's gone wrong


Our team has been notified. If the problem persists, please contact Atlassian Support.




I tried to extend to the paid version (trial) but it didn't work. How can I explore or fix the origin of the problem?




1 answer

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Susanne Götz _Tempo_
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May 4, 2022

Hi @Manuel Mastrofini , 

Can you please create a ticket for this in our Tempo Support portal, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this. 

Screenshots and information if all users are affected might be helpful. 

Best regards,
Susanne Götz
Tempo team

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