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I'm trying to get JSU to assign an issue to a specific user for "X" precondition.
I'm reasonably sure I have the precondition statement working, but the "Update Any Issue Field(JSU) blows up on me.
I get the message: "We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file."
I've configured it the following:
Update Any Issue Field (JSU)
Precondition must be: True
Issue Field: Assignee
Field Value: joe.smith
What is the format for "Field Value" for "Assignee"? I've tried several ways but I can't seem to get the syntax correct and I haven't found any examples. Should I be putting "joe.smith" in quotes, or brackets, or using his full email address or what?