Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Syntax for making assignments to Assignee with "Update Any Issue Field (JSU)"

I'm trying to get JSU to assign an issue to a specific user for "X" precondition. 

I'm reasonably sure I have the precondition statement working, but the "Update Any Issue Field(JSU) blows up on me.

I get the message: "We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file."

I've configured it the following:

Update Any Issue Field (JSU)
Precondition must be: True
Issue Field: Assignee
Field Value: joe.smith

What is the format for "Field Value" for "Assignee"?  I've tried several ways but I can't seem to get the syntax correct and I haven't found any examples.  Should I be putting "joe.smith" in quotes, or brackets, or using his full email address or what?

Thank you,

2 answers


The correct solution would be to specify the user as JIRAUSERXXX

Oleksii Romaniuk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Aug 16, 2023

Hi. Is there any way to figure out the JIRAUSERXXX? I have only email haven't found how to obtain JIRAUSERXXX from the email

is there any answer for this. I am also trying to find an answer for the same. I have a custom field which returns a user account id. I want to set this value in the "Field value" for Assignee. But i am not getting the proper syntax. I am not in JIRA cloud

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events