Smart Question and Answers Plugin : We could not create your answer or comment

Dan Manning
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June 9, 2022

When attempting to respond to a post, the Smart QnA Plugin is returning the following message to the user:

"Oops... something went wrong.  We could not create your answer or comment.  Please try again later"

To me the message implies a "server-side" issue at the Confluence "cloud" but the message has been persisting for more than a day and across office and home environments.

User has full permissions for the plugin, the page, and the page's parent-space.

Has anyone seen this behavior before and if so what solution(s) were applied?

Thanks all,

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