Slow field lock by Behaviour

[Gilad Shtern]

Hi,

I've issue with slow field lock by Behaviour.

Is there any best partice for improve this slow performance?

Data Center 8.16.2

Kindly,

Gilad

[Fabio Racobaldo _Herzum_]

Hi @Gilad Shtern ,

please could you provide us more information about your behaviour? What type of operation are you performing on field?

Please let us know custol field type and behaviour code so we can help you on that.

Fabio

[Gilad Shtern]

Hi @Fabio Racobaldo _Herzum_ ,

In one of our JIRA project, we need to lock most of custom fields for edit,

as depending upon request life sycle (status).

So, when browse into some request the user try to edit untill 5 sec later those fields are locked for editing.

This behaviour is annoying the end users.

Kindly,

Gilad

[Fabio Racobaldo _Herzum_]

Hi @Gilad Shtern ,

behaviour is something that happens on client side so it is difficoult to investigate about latency. Usually, it takes 80ms so it is acceptable.

Are all your user affected by this issue?

[Gilad Shtern]

Hi @Fabio Racobaldo _Herzum_ ,

Does 5 sec for lock is valid?

Let's say user is fast enough to do field change.

It would be very hard for track all those changes.

80ms is very fast & user would be very happy with that.

Kindly,

Gilad

[Fabio Racobaldo _Herzum_]

5secs seems not acceptable. What's your check at issue level?

[Gilad Shtern]

Hi @Fabio Racobaldo _Herzum_ 

What do you mean by: "What's your check at issue level?"

If there're such levels, pls, let me know how to config them.

Kindly,

Gilad

[Fabio Racobaldo _Herzum_]

I need to know your code in order to figure out if there's something that can be improved at that side

[Gilad Shtern]

Hi @Fabio Racobaldo _Herzum_ 

There're few fields with restriction.

I can't attach screenshot, it is field restrict & except.

Kindly,

Gilad