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Setting Tempo Account field to default value with ScriptRunner

I have come across multiple questions related to this topic, but I have been unsuccessful in implementing any of the recommended solutions.

The thread most closely related appears to be:

But there is no real clear solution provided.

I am simply trying to assign a specific Tempo Account value when a new issue is created based on the issue type itself.  I have no issues setting any system field/value default, but when I attempt to set a Custome field/value and specifically the Account field/value, I cannot get it to work properly.  The Code Block below is set to trigger the behaviour on the create action for a Defect in this project.  I am trying to set the value of the Account field to the "General" Account.  The syntax seems to be correct, but I still get an Account value of "None" when I attempt to create the issue of type Defect.  Any additional guidance would be welcome.


import com.atlassian.jira.component.ComponentAccessor

if (getActionName() != "Create Issue") {
return // not the initial action, so don't set default values

// set a select list value -- also same for radio buttons
def defectAccount = getFieldByName("Account")
def optionsManager = ComponentAccessor.getOptionsManager()
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def customField = customFieldManager.getCustomFieldObject(defectAccount.getFieldId())
def config = customField.getRelevantConfig(getIssueContext())
def options = optionsManager.getOptions(config)
def optionToSelect = options.find { it.value == "General"}


1 answer

HI @Chris Roberts 

Have you fixed this?

Same question. Do you have a solution for this? @Chris Roberts @Yogesh Mude 

Hello @Julia K ,

I used the JMWE app post function to set the Tempo account.

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